Last updated: 6/17/2025

1. Introduction

Solutions Lab ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and protect your personal data in compliance with the General Data Protection Regulation (GDPR).

2. Data Controller

Solutions Lab is the data controller for personal data collected through our services. Contact us at:

Solutions Lab
Dorpsstraat 37
3433 CL Nieuwegein
The Netherlands
Email: hey@solutionslab.net

3. Personal Data We Collect

We collect the following types of personal data:

Contact information (name, email, phone number)
Company information
Website usage data
Communication records
Service usage information

4. Legal Basis for Processing

We process your personal data based on:

Contract performance
Legal obligations
Legitimate business interests
Your consent

5. How We Use Your Data

We use your personal data to:

Provide our services
Communicate with you
Improve our services
Send relevant marketing communications (with consent)
Comply with legal obligations

6. Data Sharing

We may share your data with:

Service providers (e.g., hosting, email)
Professional advisers
Authorities when legally required

We do not sell your personal data to third parties.

7. International Transfers

When we transfer data outside the EEA, we ensure appropriate safeguards are in place through:

EU Standard Contractual Clauses
Adequacy decisions
Other legal transfer mechanisms

8. Data Retention

We retain personal data for:

The duration of our service relationship
As required by law
As needed for legitimate business purposes

9. Your Rights

Under GDPR, you have the right to:

Access your personal data
Correct inaccurate data
Request data deletion
Object to processing
Request data portability
Withdraw consent

10. Security

We implement appropriate technical and organizational measures to protect your personal data, including:

Encryption
Access controls
Regular security assessments
Staff training

11. Cookies

We use cookies and similar technologies to:

Improve website functionality
Analyze usage patterns
Provide personalized experiences

You can control cookie settings through your browser preferences.

12. Changes to This Policy

We may update this policy periodically. Significant changes will be notified to you directly when possible.

13. Complaints

If you have concerns about our data processing, please contact us. You also have the right to complain to your local data protection authority.